The Opportunity:
Are you ready to take the reins of our vibrant Home store and make a meaningful impact on The Fertility Foundation’s mission? We are seeking an enthusiastic and experienced Retail Shop Manager to lead our team and contribute to the success of our Waltham Cross store in Hertfordshire.
About The Fertility Foundation
The Fertility Foundation is a registered charity in the UK (charity number: 117416) setup in 2017 who’s aim is to help people struggling with infertility gain access to IVF treatment in the form of financial grants. These grants are wholly funded by public donations and the money raised through our charity shops.
We currently have two charity shops in Hertfordshire; In 2020 we opened our first charity shop in Hoddesdon which has been a huge success and we have recently opened our second shop in Waltham Cross, which at over 3000 sq. ft which sells clothing, bric-a-brac and furniture. This shop also acts as our online fulfilment centre for eBay, Vinted and Depop shops.
We are an independent family run charity, and, like most other charities, we rely on our team of dedicated volunteers to help us run our shops.
What does this Involve?
As the Home Store Manager, you will be accountable for your store’s performance by maximizing sales through physical in store sales of clothes and accessories, bric, small electricals and furniture by leading an inclusive and diverse team that consistently uphold excellent customer service and the Charities values.
Location: Waltham Cross , Hertfordshire
Salary: £25,500 to £28,500 per annum depending on experience plus benefits
Hours of Work: 37.5, full-time
Job Requirements:
Essential:
- Literate and numerate
- Good Customer Service Skills
- Up-to-date IT Skills
- Flexible attitude
- Able to take responsibility and work on own initiative to changing business needs and objectives
- Ability to undertake reasonable lifting duties
- Supervisory experience
- Retail experience
- Managerial experience
- Minimum 2 years Experience in the Charity Shop sector
- Experience of managing a Charity furniture shop
- Experience of recruiting and working with and managing volunteers
Desirable:
- Understanding budgets and P&L
- Commercial Awareness
Job Purpose:
To manage and promote the shop, ensuring its profitability, reputation, and contribution to raising the profile of The Fertility Foundation. Maintain effective stock management, achieve income budgets, and maximize sales. Line manage Assistant Shop Manager(s), delivery drivers and a team of volunteers.
Main Duties:
- Manage the day-to-day operation of the shop, including processing deliveries and donations, stock control, and liaising with the Director of Trading
- Rotate stock regularly as per company policy
- Maintain high standards of merchandising, display, and cleanliness throughout the shop.
- Ensure the shop is open during agreed times.
- Monitor and check the security of stock and cash, handling all financial procedures, including cash transfers, till balance, banking, and petty cash.
- Promote and support the Gift Aid Scheme.
- Manage expense budgets, working within agreed financial and sales targets.
If you would like to apply email jobs@fertilityfoundation.org with a covering letter and your CV.