Social Media Volunteer​

The Fertility Foundation is a registered fertility charity in the UK which providesIVF Grants and support for anyone affected by infertility.

Role – a Social Media volunteer to promote, develop and maintain our online presence in
order to maximise our impact, to promote ourselves as widely as possible and help build our community.

Key Tasks convenient

  • Help create and maintain a social media plan
  • Use social media to promote the activities and achievements of The Fertility Foundation
  • Keeping our social media channels updated on a frequent basis
  • Encouraging others to comment on our posts and share them with others
  • Ensure that communication reaches a wide range of UK and international stakeholders and diverse audience
  • Develop and manage content for our website and social media, such as Twitter, Instagram, Pinterest, Facebook & YouTube
  • Select relevant channels to reach our diverse audiences
  • Track the effectiveness of our social media work and recommend ways forward.
  • Test content and review its impact.
  • Keeping up to date with The Fertility Foundation events and news, and choosing
    what to promote through our social media feeds
  • Develop publicity materials and communication techniques to target communities
    who are under-represented
  • Visiting our projects and attend our events with a view to writing articles about them
    on our blog

Relevant Skills, Competencies and Experience

  • An understanding of different types of marketing and communications media,
    including electronic and social media
  • To be able to communicate effectively, be articulate, with strong writing skills and the
    ability to feedback accurately
  • Experience of using Microsoft Office, including Word, Excel and Outlook
  • Ability to transform small snippets of information into interesting and engaging stories
    suitable for Twitter, Facebook, Instagram etc.
  • Good understanding of confidentiality
  • The ability to work equally well in a team and unsupervised/remotely
  • An interest in, knowledge of or willingness to learn about Fertility and how it affects people

What support will you be given?

  • A full induction
  • Full training on all aspects of the role
  • Regular updates from The Fertility Foundation
  • On-going support with an allocated person from The Fertility Foundation
  • Regular volunteer meetings
  • Opportunities to become involved in other The Fertility Foundation activities

What are the benefits of being a Social Media Volunteer?

  • Development of communication skills
  • PR and marketing experience
  • Social media development skills
  • Data handling skills
  • Free training relevant to the role will be provided
  • Experience of working with health and social care organisations
  • Knowledge and understanding of how health and social care services are planned
    delivered and commissioned
  • References to add to your CV
  • Be part of a team of volunteers and meet new people
  • Increase your confidence and gain new skills including on-going development and

Shop Volunteer

About the role

We are seeking to recruit Volunteer Retail Assistants in our Hoddesdon shop on a flexible fixed term contract. 

The aim of this role is to assist the Shop Manager to maximise the income of the shop by ensuring the shop floor is fully stocked, properly merchandised and customers are served efficiently. You will be required to provide an excellent level of customer service and display you are a capable, reliable person to help support the opening of the shop. 

You will be an ambassador of The Foundation; promoting who we are and what we do to the members of our local community and throughout the UK. This is a great opportunity to make a real difference to the lives of people who are struggling to conceive.  The money raised will enable us to meet the growing needs of our community.

If you wish to apply, please complete an application form, accompanied by your CV. We are an equal opportunities employer and welcome applicants from all sectors of the community. 

About you

There are no essential skills required, anyone who has some spare time and would like to use it to benefit our charity can be a volunteer in one of our shops, volunteering is open to everybody!

About us

The Fertility Foundation aims to continue being the leading patient charity across the UK in the provision of IVF funding and support network for those facing fertility challenges at all stages of their journey, providing authoritative information as well as practical and emotional support.

Around 1 in 7 couples today have trouble conceiving, which equates to 3.5 million people in the UK. The prospect of facing any kind of fertility problem is very distressing to live with and many people believe that no one else really understands. For many struggling to conceive being denied access to NHS funding means their hopes of starting a family can seem impossible. We aim to help them navigate this journey through introductions to our support network, assistance with dealing the CCG’s, working on their behalf with clinics and ultimately providing funding.

We understand the assistance needed on an individual’s journey is as unique as they are. We setup The Fertility Foundation based on our overwhelming desire to help as many people as we can to either start or extend their family.

What’s in it for you?

  • Working with a friendly team and being part of The Fertility Foundation family 
  • Satisfaction in knowing that through your commitment you are contributing to providing more opportunities for people who are wanting to start their families  
  • An opportunity to contribute to the ongoing development of the service and organisation.
  • Comprehensive induction, training and support throughout your volunteering journey
  • Opportunities to learn from other volunteers, staff and management
  • Generous Staff discount
  • Team and Individual incentive schemes 

To apply

Please use the link below to complete your application. We would recommend that you read the job description and personal specification below before applying. 

Job Description

Main activities and tasks involved (with support of the Shop Manager):  

  • To assist and serve customers, providing the highest standard
  • To be involved in cash handling and till operation
  • To assist the manager in ensuring both stock and cash security procedures are followed at all times
  • Merchandising donated stock within the shop and shop windows
  • To assist in keeping the shop and premises clean and tidy
  • To promote the Health and Safety Policy
  • Processing donations 
  • Gift aid sign ups 
  • Preparing donations to be sold on shop floor 

Personal Specification

There are no essential skills required, however there are desirable skills and abilities that will contribute to being a successful volunteer. 

  • Good understanding of the challenges facing those affected by difficulties in conceiving
  • Enjoy working in a team environment
  • Enjoy working with the public
  • Good organisational skills
  • Keen to develop good customer care skills 
  • Security conscious
  • Strong communication skills 
  • Confident in handling cash
  • Keen to develop display & merchandising skill 
  • Treats everyone with dignity and respect
  • Demonstrates a positive attitude